Client Services Account Manager
Teddington, West London (Hybrid – 3 days office / 2 days remote)
Permanent, Fixed-Term Contract or Temporary
4 or 5 Days Per Week Considered
£50,000
We’re partnering with a highly respected creative agency working with an enviable portfolio of beauty, fragrance and wellness brands. Due to continued growth, they’re looking for a commercially minded Client Services Account Manager to join their team in a broad and varied role that sits at the centre of the agency.
This is an excellent opportunity for someone from an Account Manager, Client Services Manager, Creative Services Manager background who enjoys balancing client relationships, project delivery, creative production and business growth.
The Role
You’ll act as a key liaison between clients, creatives and production teams, ensuring projects are delivered smoothly while helping identify opportunities to strengthen and grow client partnerships.
The role combines client services, project management and commercial support, making it ideal for someone who enjoys variety and thrives in a fast-paced agency environment.
Key Responsibilities
- Build and nurture relationships with a portfolio of beauty, fragrance and wellness clients
- Identify opportunities to grow existing accounts and expand agency partnerships
- Support the development of pitch presentations, proposals and new business opportunities (approximately 10-20% of the role)
- Act as the key point of contact between clients, creative teams and production partners
- Manage the delivery of creative projects from initial brief through to final execution
- Coordinate and support photoshoots, content production and campaign delivery
- Monitor project timelines, budgets and resource allocation across multiple workstreams
- Ensure consistently high standards of client service and project delivery
About You
- Previous experience in a Client Services, Account Management, Creative Services or Project Management role within a creative agency environment
- Strong understanding of creative workflows and project delivery processes
- Experience managing campaigns, content productions, photoshoots or creative projects
- Confident contributing to pitches, presentations and client proposals
- Commercially aware, with the ability to identify growth opportunities within existing accounts
- Excellent communication, relationship-building and stakeholder management skills
- Passion for beauty, fragrance, wellness or luxury brands would be highly advantageous
What’s on Offer
- Opportunity to join a highly regarded creative agency with an outstanding reputation
- Work with a portfolio of well-known and aspirational brands
- Broad role offering exposure to client services, project delivery and business growth
- Flexible working with hybrid arrangements
- Supportive and collaborative agency culture
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