You will join a friendly and passionate team, playing a central role in delivering exciting family activities and games that help create memorable summer experiences for our visitors. Based primarily in our outdoor play field, you will welcome visitors, lead daily storytelling sessions, and support a range of craft activities. Through your enthusiasm and excellent customer service, you’ll help ensure every visitor enjoys a fun, memorable, and safe experience.
Summer at Anglesey Abbey is a vibrant and energetic time. Anglesey Abbey welcomes over 50,000 visitors during the summer holidays, and you’ll be a key member of the Visitor Experience Team, helping families make the most of their day out and creating lasting memories.
Salary: £13.25 per hour
Contract/duration: Fixed term contract until 30th August 2026
Hours/working pattern: You’ll work 30 hours per week. This role operates on a 7‑day rota, with shifts across 4 days per week, including a minimum of 4 weekends during the contract.
Proposed Start Date: Late July
Assessment: You will need to complete an online assessment instead of providing a CV or online application form so we can understand your strengths and provide you with more information on the role.
What it’s like to work here
Reporting to our Senior Visitor Experience Officer, you’ll work with a team of passionate and creative staff and volunteers at Anglesey Abbey.
This Jacobean-style house with its colourful gardens and working watermill is one of our largest properties. Many roles at Anglesey Abbey are customer facing, with all the teams working hard to maintain the superb standards of service. This is an opportunity to make a real difference within an ever‑evolving environment where your ideas and input will be valued.
You’ll work across our Summer of Play programme – providing an enthusiastic and warm welcome, engaging with visitors in playful activities, collecting feedback, facilitating storytelling sessions, and ensuring our play spaces are maintained to the highest quality.
You’ll be primarily based outdoors on the play field and will be monitoring the event spaces, delivering storytelling sessions and supporting craft activities.
Understanding how and why we engage our supporters is key. You’ll help link everything we do back to our cause and the ongoing work we do.
You’ll deliver high standards of presentation on site and ensure all our communications with our visitors around the property are clear and consistent.
You can view the full role profile for this role in the document attached. You don’t need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.
Who we’re looking for
We’d love to hear from you if you have:
- good communication skills, building relationships with a wide range of people
- a team player, but can also work by yourself
- adaptable and have a flexible approach
- an understanding of the importance of great service
- keen to learn new things
- well organised and able to manage time well
The package
The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% of basic salary
- Free entry to National Trust places for you, a guest and your children (under 18)
- Season ticket loan
- EV car lease scheme (for roles that meet the salary criteria)
- Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
- Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
National Trust place
Anglesey Abbey, Quy Road, Cambridge, CB25 9EJ
Requirements
Compliance. Eligibility to Work in the UK
Equal Opportunities Statement
The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here.
Safeguarding Statement
The National Trust is committed to a safe recruitment process to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre.
Additional information
Closing Date: 12th July 2026
Please note we reserve the right to close this advert early and therefore we encourage you to apply for this position early.
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