SquareTrade is the fastest growing partner in the global device protection market and we work with many of the world’s largest operators, retailers and manufacturers. Our obsession with putting the customer first, from our transparent T&Cs to our better products, always available online claim filing and our flexible resolution options, are all underpinned by our exceptional team. This is the secret behind how we’ve continued to shake up the industry. We are the ones transforming a “bad” service category into something that empowers people to take care of the things that keep life running smoothly. Together, we’re united by the same end goal: to completely change what people expect from an insurance plan.
We now protect over 140 million devices globally and work across Europe, with partners including Apple, T-Mobile and Telenor. We have been first to market with a number of key innovations, including fully-digital claims, choice of resolution option, next day exchange and same-day services via local and on-site repair. Our European ambition continues to grow as we step into new sectors including B2B, CE insurance and trade in products.
Job Description
SquareTrade isseekinga commercially minded and analytically strongRetailGrowth Manager to drive sustainable growth across our Nordic markets. The role will be part of our Partnerships team, reportingintothe Account Manager based attheSquareTrade HQ in London, UK.
TheRetailGrowth Manager willberesponsible fordrivingsalesin the Nordics marketsandplay a critical part in translating commercialtargetsinto consistent results by working closely with partnerretailstakeholders andthe Account Manager. The role requires a balance of strategic thinking, structured analysis, and practicalproblem-solving, with a strongunderstanding of the retail environment. This isa role withsignificant ownership,operatingacross markets and functions to improve performance, execution quality, and partner engagement.
Key responsibilities
Growthand PerformanceOwnership
Own the end-to-endperformanceofSquareTrade’sproductsacrossassignedmarkets
Drive improvements inthesales effectivenessand quality working with local stakeholders
Use performance insight toidentifygrowth opportunities and prioritise focus areas
Own thein-storeroll-out ofnewproducts,initiatives, andcampaigns
Partner Engagement
Build andmaintainstrong, effectiverelationshipswith keyretailstakeholders
Act as a trusted point of contact for performance, execution, and growth discussions
Ensure consistent alignment between SquareTrade objectives and partner priorities
Facilitate structured performance dialogue through regular planning and review forums
Enablement andOperational Effectiveness
Identifycapability gaps and contribute to the continuous improvement of sales enablementand agent trainingapproaches
Act as a first point of contact forproduct, operational, orcompliance relatedquestionsfrom the market
Contribute to improving customer and operational outcomes byidentifyingsystemic issues and opportunities
Insight andCross FunctionalContribution
Translate market insights into clear, actionable input forthe Account Manager
Contribute to cross functional initiatives that improve commercial, customer, or operational performance
Share learnings and best practices across markets to support continuous improvement
Qualifications
Skills and qualifications
Fluent in one/more Nordic languagesand professional workingproficiencyin English
Strong communicationand facilitation skills – Ability to build andmaintainrelationships with external partners and internal stakeholders, and influence performance without direct authority
Data-driven commercial acumen – Comfortable translating quantitative data and qualitative insights into clearinitiatives that drive growth
Problem-solving mindset –Comfortable navigating ambiguity, resolving issues, and driving progress in fast‑moving environments
Organised and self-directed – Capable of managing multiple priorities and stakeholders
Additional Information
We work in a hybrid model: 3 days in the office, 2 days from home.
All your information will be kept confidential according to EEO guidelines.
SquareTrade is an Equal Opportunity Employer
#J-18808-Ljbffr…