Supplier Manager

End Date: Monday 13 July 2026Salary Range: £61,344 – £68,160

Job Details

Job Title: Supplier Manager

Location: Manchester

Hours: Full-time

Working Pattern: Hybrid – at least two days per week (40% of time) in office. Flexibility for staff with disabilities in line with our Flexibility Works policy.

Responsibilities

• Lead and shape supplier relationships across contracts, ensuring delivery, governance and performance outcomes are consistently achieved.
• Manage supplier relationships and contracts from start to finish, ensuring alignment with policy frameworks and business goals.
• Apply supplier governance and risk frameworks with rigor, maintaining robust audit trails and full compliance with Group policy.
• Own the development and ongoing readiness of exit and continuity plans, evaluating them regularly and ensuring effectiveness.
• Identify and mitigate operational risk actively.
• Use data to analyse supplier performance and influence decisions, translating complex data into clear, actionable insight.
• Maintain a strong emphasis on customer outcomes, applying structured analysis to address issues and provide effective solutions.
• Build strong, trusted relationships with collaborators at all levels and influence priorities across teams.
• Lead and support contract activity throughout the lifecycle, employing commercial judgement to secure value, raise performance and maintain supplier accountability.

Qualifications & Experience

• Proven background in managing suppliers throughout the entire process, securing delivery, performance, resilience and value.
• Experience in anticipating supplier risks and acting early to protect service and customer outcomes.
• Experience managing contracts and supporting negotiations during all phases of the lifecycle, driving value, performance and innovation through supplier collaboration.
• Leadership skills with the ability to lead a small team (2–5 colleagues), set clear direction, provide accountability and support development.
• Strong stakeholder management capability, engaging senior stakeholders, including director level.
• Comprehensive understanding of supplier governance, operational risk and compliance requirements.
• Excellent data analysis and communication skills, with the ability to translate complex information into clear insights.
• Strong communication and influence abilities, adapting style to different audiences and using story‑led communication.
• Innovative mindset, able to simplify, automate and improve processes, leveraging emerging technology.

Leadership & Management

• Lead a small team, setting clear direction and priorities, providing constructive feedback and coaching.
• Create an environment where colleagues are supported, challenged and empowered to deliver their best work.
• Drive performance and accountability across the team.

Risk, Governance & Control

• Apply policy frameworks in practice, maintaining clear audit trails and ensuring continuity and exit planning.
• Balance risk, commercial outcomes and customer impact using informed judgment.

Data and Insight

• Use data confidently to evaluate supplier performance and guide decisions.
• Turn complex data into clear insight and actions for collaborators.
• Apply critical thinking to solve problems and identify improvement opportunities.

Communication and Influence

• Communicate clearly and simply, adapting style to the audience.
• Explain complex topics in a structured, meaningful way and use story‑led communication to bring insight, risks and opportunities to life.

Innovation & Technology

• Find opportunities to simplify, automate and improve processes.
• Apply AI tools and emerging technology in a controlled and practical way.
• Use external insight and experimentation to drive better ways of working.

Approach and Behaviours

• Takes ownership and acts with integrity.
• Curious, proactive and focused on continuous learning.
• Works collaboratively and contributes to a high‑performing team culture.

Benefits

• Generous pension contribution of up to 15%
• Annual performance‑related bonus
• Share schemes including free shares
• Flexible benefits adapted to lifestyle choices, such as discounted shopping
• 30 days holiday, plus bank holidays
• Range of wellbeing initiatives and generous parental leave policies

Equality, Diversity & Inclusion

We are committed to diversity, equity and inclusion, offering reasonable workplace adjustments for disabled colleagues and operating the Disability Confident scheme to ensure fair and proportionate selection.

Note

This position is open. Contact the hiring team at careers@lloydsbanking.com for further information.

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