Continuous Improvement Manager, Belfast

Position

Continuous Improvement Specialist (Permanent)

Location: Belfast, UK

What you will do

• Perform diagnosis of teams and end‑to‑end processes across all AIB UK business areas.
• Lead end‑to‑end improvement projects using structured Lean / Six Sigma methodologies.
• Facilitate design sessions to identify challenges and define solutions.
• Engage and coach business teams to embed a continuous improvement culture.
• Coach and guide senior stakeholders to identify, prioritise, and deliver sustainable change.
• Support automation feasibility assessments (process stability, exception rates, data quality, controls) prior to build.
• Work with automation teams to translate process designs into automation‑ready requirements.
• Support the sustainability of Continuous Improvement capabilities across the organisation.

Qualifications

• Minimum 3 years relevant Lean experience (Finance sector not mandatory).
• Lean qualification required (LCS 1C, BQF Lean Advanced Practitioner, or equivalent).
• Demonstrable delivery of tangible benefits.
• Excellent problem‑solving skills, able to structure issues and synthesize recommendations to drive results.
• Strong evidence of engaging and influencing stakeholders.
• Excellent presentation and communication skills.
• Experience engaging with RPA and/or intelligent automation, with a strong understanding of process suitability, controls, and operational risk.
• Experience working alongside automation developers, product owners or CoE models is desirable.

Benefits

• A chance to work with an epic team of passionate experts.
• Market‑leading pension scheme.
• Enhanced paid leave options for important times.
• Life insurance providing protection and peace of mind.
• Hybrid work model with flexibility to work from home during the working week.

Equal Opportunity Employer

AIB is an equal opportunities employer and is committed to providing reasonable accommodations for applicants and employees. If you have a reasonable accommodation request please email the Talent Acquisition team at careers@aib.ie.

Disclaimer

Unsolicited CVs sent to AIB by recruitment agencies will not be accepted for this position. AIB operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our recruitment partners.

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