Senior Facilities Coordinator

Senior Facilities Coordinator

Manchester City centre

Permanent

Fully office based

£30,000 – £34,500

What You’ll Do:

As the Senior Facilities Coordinator, you will play a vital role in overseeing facilities coordination including document management and managing a team of facilities coordinators. Your responsibilities will include:

• Building Relationships: Support the Facilities Manager in nurturing strong partnerships with key stakeholders, end users, and service providers.
• Service Quality: Assist in developing and implementing improvements to contracted services, ensuring they reflect best practices in facilities management.
• Team Leadership: Lead and motivate a dedicated team of Facilities Coordinators and a Receptionist, ensuring high‑quality service delivery and performance.
• Quality Monitoring: Oversee service provider performance and compliance with quality management systems, ensuring standards are met and exceeded.

Key Responsibilities:

• Ensure the front of house service delivers excellent customer service at all times.
• Assist with administration including travel bookings.
• Document management.
• Work closely with a range of contractors and suppliers.
• Manage AV equipment and ensure smooth operations.
• Oversee building maintenance, including minor repairs and upkeep.
• Ensure cleanliness and hygiene across all common areas.
• Facilitate business continuity and effective waste management.
• Supervise health and safety compliance and emergency procedures.
• Manage office supplies, stationery, and equipment maintenance.

What We’re Looking For:

• Experience: At least 2 years in a similar role, with experience in facilities and team supervision.
• Skills: Strong customer service skills, excellent organisational abilities, and proficiency in using MS Office (Word, Excel, Outlook).
• Attitude: A customer‑focused, “can‑do” mindset, with an approachable and cheerful demeanour.

We are an equal‑opportunities employer. We welcome applications from people of all backgrounds and will provide reasonable adjustments where required.

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