Housing Support Worker

Company: Changing Lives
Apply for the Housing Support Worker
Location: Newcastle upon Tyne
Job Description:

Housing Support Worker

Reference: JUN20264348

Expiry date: 17:30, Mon, 29th Jun 2026

Location: Newcastle

Benefits: Maternity Leave 20w fully paid + up to 52w leave total. Paternity Leave 4w paid. Adoption same as Maternity Leave. 25 Days Holiday, +2 Wellbeing Days + your Birthday & Bank Holidays off. Pension, Life Cover at X4 Salary & Private Health Insurance

About the Service – Housing & Homelessness Services

A safe home is the solid base from which you build your life. We support people who are experiencing homelessness, or at risk of becoming homeless, as well as providing specialist accommodation and outreach services for rough sleepers, veterans, survivors of domestic abuse, women and young people.

Accommodation to us doesn’t just mean a roof over your head and shelter from the elements. It needs to be a welcoming and flourishing environment, offering opportunities for all those we support to feel comfortable and develop. You can make a difference and support people on their journey towards a brighter future. At Changing Lives, we offer a home rather than just a shelter.

About the Job

Welcome to Newcastle Dispersed Accommodation we provide people who are almost ready for independent living with self-contained flats that come fully furnished.We prepare residents for the final stage of managing a tenancy, with advice on paying bills, building good relationships with landlords, and on understanding their rights and responsibilities as a tenant.Through our partnerships with agencies throughout the city, we help residents settle back into the community with improved self-care and relationship skills.Fundamentally, our aim is to provide holistic housing support that provides people with the confidence to manage all aspects of their tenancy and to live happy, independent lives.We are committed to delivering high-quality support, and we welcome your expertise and dedication to help us continue making a positive impact in the lives of those we serve. You will be given training on all aspects of the role as well as taking part in regular reflective practice and case management reviews with the whole team.

Our project operates Monday to Friday, between 8am and 5pm. You will be on a rota shared with the other Support Workers. Our team is made up of 7 support workers and 1 project lead.

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Posted: June 20th, 2026