Main area Information Governance Grade NHS AfC: Band 5 Contract Permanent Hours Full time – 37.5 hours per week (This is an office-based role.) Job ref 213-CORP-8029869
Employer King’s College Hospital NHS Foundation Trust Employer type NHS Site King’s College Hospital Town Denmark Hill Salary £38,488 – £46,852 per annum inc HCA’s Salary period Yearly Closing 16/07/2026 23:59
King’s College Hospital NHS Foundation Trust is one of the UK’s largest and busiest teaching Trusts with a turnover of c£2.1 billion, 1.5 million patient contacts a year and more than 14 000 staff based across 5 main sites in South East London. The Trust provides a full range of local hospital services across its different sites, and specialist services from King’s College Hospital (KCH) sites at Denmark Hill in Camberwell and at the Princess Royal University Hospital (PRUH) site in the London Borough of Bromley.
We encourage all our staff to have a healthy work/life balance. In doing so, you can apply for flexible working from the beginning of your employment. We offer a range of options which are designed to suit different circumstances and priorities in line with service requirements.
The role of the Information Governance (IG) Officer is to assist with the entire IG work programme, and to ensure compliance with the requirements of the Data Protection and Security Toolkit and other national standards, guidance and legislation.
Main duties of the job
The post holder will be the first point of contact for providing advice and support to all staff on IG issues. The post holder will work with all staff groups to raise awareness of IG throughout the organisation, by coordinating and delivering training and ensuring that all staff are aware of their responsibilities and adhere to/comply with the relevant policies.
The post holder will use their specialist knowledge to provide advice and training around IG, including FOI, DP, information rights and confidentiality. They will make recommendations for the provision of clear and accessible guidance to all staff groups, to ensure the organisation meets both its statutory and legal obligations.
The post holder will take a solution-focused approach to IG, encouraging a culture of identifying opportunities and designing systems and services in a way that complies with Data Protection legislation, ensuring that the implementation of the service is achieved in a practical and supportive way and that IG is not perceived as an obstacle or blocker.
Working for our organisation
The Trust provides a full range of local and specialist services across its five sites. The trust-wide strategy of Strong Roots, Global Reach is our Vision to be BOLD, Brilliant people, Outstanding care, Leaders in Research, Innovation and Education, Diversity, Equality and Inclusion at the heart of everything we do. By being person-centred, digitally-enabled, and focused on sustainability, we aim to take Team King’s to another level.
We are at a pivotal point in our history and we require individuals who are ready to join a highly professional team and make a real, lasting difference to our patients and our people.
King’s is committed to delivering Sustainable Healthcare for All via our Green Plan. In line with national Greener NHS ambitions, we have set net zero carbon targets of 2040 for our NHS Carbon Footprint and 2045 for our NHS Carbon Footprint Plus. Everyone’s contribution is required in order to meet the goals set out in our Green Plan and we encourage all staff to work responsibly, minimising their contributions to the Trust’s carbon emissions, waste and pollution wherever possible.
Detailed job description and main responsibilities
- Act as the first point of contact for IG and Information enquiries – some of which will be of a confidential nature – referring enquirers onward where appropriate.
- Monitor and respond to queries that come through the team’s shared mailboxes.
- Provide guidance and advice to Trust teams and senior management on a wide range of complex IG issues and elevate as required to enhance service delivery and patient care.
- Assist with and co-ordinate the production, collation and systematic returns and recording of evidence to support compliance with the Data Security & Protection Toolkit.
- Triage and investigate IG incidents reported on InPhase and escalated to IG Managers and DPO where appropriate.
- Promote and raise staff awareness of IG by working with other team members to plan, organise and deliver training programmes to staff at all levels of the organisation. This may include staff induction, mandatory training – including face-to-face, e-learning, refresher and ad-hoc training.
- Ensure policies, procedures and learning materials are updated and maintained.
- Plan, coordinate and conduct IG audits (spot checks) of clinical and corporate departments for all Trust sites and provide written feedback detailing any issues found and appropriate actions to the relevant Service Managers.
- Provide support and advice to the FOI and SARs teams and staff as required.
- Co-ordinate IG risk assessments and reviews, including Data Protection Impact Assessments (DPIAs) for new and existing systems/processes involving processing of personal data; organise meetings as appropriate.
- Support with the collection and collation of information for Data Flow mapping and Asset Registers, including where appropriate offering training and support.
- Attend meetings on behalf of the IG team as required.
- Make recommendations regarding the maintenance of the IG web pages on both the intranet and internet websites.
- Support the IG Service Manager with the handling of complaints relating to data protection breaches.
- Identify opportunities for sharing wider learning with staff and deliver these where appropriate.
- Log and process Corporate Subject Access Requests.
- Support with the processing of police personal data disclosures, including the redaction of documents.
- Coordinate and attend the Information Governance Steering Group (IGSG) meetings, including sending out meeting invitations, producing and circulating agendas and reports, taking and producing minutes for the meeting, and updating the Action Tracker log.
- Undertake additional tasks as the IG Manager may determine and which are appropriate to the grade, including those tasks and projects which are related to the development of IG across KCH.
Please note this is not a comprehensive list of all duties and responsibilities may change (within reason) as service needs change.
Person specification
Education and Qualifications
- Degree-level education or equivalent demonstrable experience in Information Governance (or a risk, governance or compliance role in the public sector).
Knowledge and Experience
- Knowledge of key IG legislation, standards and national guidance (e.g. GDPR, Data Protection Act 2018, Freedom of Information Act 2000; confidentiality, records management and information security principles).
- Excellent written and verbal communication skills, including the ability to convey complex information to a range of stakeholders and build effective working relationships.
- Good numerical and IT skills, including experience using Microsoft Office and/or database/compliance systems.
- Experience supporting IG-related activities such as audits, incident management, training delivery or compliance returns (e.g. DSPT).
Skills and Competencies
- Ability to manage a demanding workload and busy mailbox in an organised and autonomous manner, prioritising competing tasks and meeting deadlines.
- High level of accuracy and attention to detail when handling information and producing work.
- Ability to analyse complex issues, exercising sound judgement to determine appropriate actions.
Employer certification / accreditation badges
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
#J-18808-Ljbffr…