Liz Earle – Counter Manager at Boots

Liz Earle Counter Manager – Edinburgh, Straiton Pent Retail Park

Full‑time on site position offering career growth and competitive salary of £27,121 to £30,506 depending on location.

About the role

As a Liz Earle Counter Manager you’ll help customers by advising on their skincare needs and take full responsibility for your counter and team. You will be based at our Liz Earle counter in store, reporting into the Regional Business Manager.

Key Responsibilities

• Inspire and motivate your team to achieve and exceed sales targets through coaching and constructive feedback.
• Build great relationships with customers and colleagues.
• Provide personalised consultations and skin services.
• Deliver sales targets by creating business plans and driving in‑store promotions and Liz Earle offers.
• Complete our award‑winning 12‑month Skin School development programme.
• Ensure counter is beautifully presented to showcase the range of Liz Earle products.
• Serve as an ambassador for the Liz Earle brand.

What you’ll need to have

• Passion for skincare and a love of Liz Earle.
• Experience leading and motivating a team, inspiring performance, nurturing development, and ensuring the team feels supported.
• Outstanding customer service skills and ability to welcome and treat every customer with empathy.
• Ability to work with business plans, achieve sales targets and review performance.
• Enthusiasm for continuous learning and development, expanding skincare knowledge and service expertise.

It would be great if you also have

• Experience using skincare products on customers.

Benefits

• Employee discount up to 75% on Liz Earle products.
• Additional store discount (e.g., Boots or John Lewis).
• Quarterly Liz Earle Goody Box.
• Discretionary team bonus scheme.
• Certification as a CIBTAC skin expert.
• Generous holiday entitlement that increases with length of service.
• Personal Pension Scheme.

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