The summer turn is a vital period at iQ Student Accommodation, when we prepare our buildings for the next academic year. As students move out at the end of their tenancies, our teams work at pace to clean, maintain, and refresh rooms and shared spaces, ensuring everything meets our high standards. It is a dynamic and fast‑paced time that requires great teamwork, attention to detail, and a focus on delivering an excellent experience for both our summer guests and returning students.
Role Summary
Works as part of a team to provide essential support to the accommodation team during the busy summer period, ensuring rooms and facilities are prepared to a high standard for incoming summer guests and students moving in for the next academic year. A hands‑on role that involves a mix of logistical support, maintenance assistance and general operational tasks to ensure quick turnaround of rooms.
Key Role Responsibilities
- Assist with summer preparations, including move‑in and move‑out processes.
- Deliver supplies such as cleaning products, bedding packs, or maintenance tools to various parts of the building.
- Support housekeeping teams by removing waste, replacing bin bags, and transporting laundry or stock between floors.
- Help with room setups, including arranging furniture, stocking kitchens, or making beds when needed.
- Report maintenance issues or anything out of place to ensure all areas are safe, clean, and ready for new residents.
- Assist on move‑in day with tasks such as lifting boxes, answering resident questions and giving directions.
- Be a welcome face for new residents (and their parents) on the move‑in day, displaying a positive and reassuring attitude and good people skills.
- Work with all members of the front‑of‑house team to support a smooth check‑in day.
- Complete administrative tasks including logging of maintenance requests, filing and preparing notices.
- Work as part of a team, supporting and respecting other team members, to deliver exceptional resident living.
Key Relationships
- Operations Manager
- Residents
- Summer guests
- Potential customers
- Other team members on‑site
About You
Knowledge & Qualifications
- Good level of general education.
- Proficient in the use of Microsoft Office packages including Word, Excel and Outlook.
- Manual handling – the role involves moving, lifting and carrying items/boxes across the site. Training will be provided prior to starting.
Experience & Skills
- Excellent customer service skills and significant experience in a customer‑facing service delivery role.
- Physical stamina – the role involves being on your feet, moving around the building, and lifting or carrying supplies.
- Good time management – able to work efficiently and keep up in a fast‑paced environment.
- Attention to detail – spotting issues like missing items or damage helps maintain high standards.
- Culturally aware with the ability to adapt style and communications to suit audience.
- Friendly and approachable.
- Proactive with a can‑do attitude.
- Good team player.
- Excellent verbal and written communication skills.
- Excellent organisational skills with the ability to multi‑task and prioritise.
- Numerical skills necessary to complete the above activities.
The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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