Account Manager in Manchester)

Looking for a relationship-focused role where you can make a real impact with education-sector clients?

We’re recruiting for an Account Manager to join a growing organisation based in Manchester. This is an excellent opportunity for someone who enjoys building long-term client relationships, managing multiple stakeholders, and delivering an exceptional customer experience.

The successful Account Manager will become the key contact for a portfolio of school clients, ensuring relationships are nurtured, expectations are exceeded, and operational requirements are managed effectively.

Responsibilities

• Managing and developing relationships with a portfolio of school clients
• Acting as the main point of contact for client queries and support
• Gathering and reviewing client feedback to identify areas for improvement
• Managing facility availability, closures, and scheduling requirements
• Monitoring operational performance and supporting reporting activities
• Supporting client retention and long-term engagement

Qualifications

• Previous experience within an Account Manager, Client Relationship or Customer Success Manager role
• Excellent communication and relationship-building skills
• Strong administration and organisational abilities
• Experience managing multiple priorities and competing deadlines
• Confidence working with operational data and performance measures
• Experience working within education, public sector, facilities, or service-led environments would be advantageous

Benefits

• Salary of up to £27,000
• Permanent, full-time opportunity
• Office located in Manchester City Centre
• 28 days holiday including bank holidays
• Employee Assistance Programme
• Full training on company systems and processes
• Active social calendar and regular team events
• Supportive and collaborative team environment
• Opportunity to join a growing business with genuine long-term career prospects

#J-18808-Ljbffr…