HR Advisor 35hrs p/w Head Office, London

Role Overview And Purpose

We have an amazing opportunity to join our Apricot team!

Job Title: HR Advisor

Location: Head Office, Moorgate, London

Contract: Permanent, Full-Time

Hours: 35 hours per week over 5 days

Shift Pattern: Working Monday – Friday

Pay Rate: Starting at £30,000 per annum

Key Responsibilities

HR Administration and Systems

• Respond to HR queries from our retail, warehouse, field and head office colleagues, escalating where extra support is needed.
• Prepare and manage key employee documents, including contracts, contract changes, flexible working outcomes, disciplinary paperwork, references, maternity paperwork and other employee lifecycle documents.
• Keep our HR and payroll system accurate, secure and up to date, including recruitment requests, new starters, pay updates, contract changes and leavers.
• Support managers with people-related admin and help create a smooth onboarding and offboarding experience.
• Help make better use of our HR technology, spotting opportunities to automate processes and reduce unnecessary admin.

Employee Relations And Manager Support

• Act as a trusted first point of contact for managers and team members on employee relations matters.
• Coach managers through formal processes such as investigations, disciplinaries, grievances and flexible working requests.
• Support managers with performance conversations during and after probation.
• Stay close to teams through an open-door approach, helping spot and resolve issues early.
• Keep up to date with UK employment legislation and help ensure policies and ways of working remain current.

Recruitment, Reporting And Projects

• Support recruitment by posting roles through our ATS and Indeed, liaising with agencies and working closely with hiring managers.
• Join interviews where helpful and think creatively about alternative ways to find great candidates.
• Help turn people data into useful insight, including sickness, recruitment and turnover trends.
• Pull together feedback from exit interviews, pulse surveys and employee surveys, turning it into clear actions.
• Support the Head of HR with projects, policy updates, presentations and improvements to how we work.

What We Desire From Our Team

• Good HR or people management experience, ideally within retail or a similarly fast‑paced environment.
• A practical, balanced approach – able to combine best practice with what’s realistic for the business.
• Confidence supporting employee relations processes and advising managers clearly and fairly.
• Strong influencing and relationship‑building skills, with the confidence to challenge constructively.
• Excellent organisation, attention to detail and written and verbal communication skills.
• Confidence using Microsoft Office, especially Outlook, Word and Excel, and comfort working with numbers and data.
• CIPD qualification would be great, but hands‑on experience matters just as much.

How We Imagine You

• Approachable, positive and calm under pressure.
• Resourceful, curious and happy to take the initiative.
• You get things done in a timely and reliable way, even when priorities change.
• You’re commercially minded and always looking for better ways of working.
• Being accountable and being solutions‑focused and comfortable working as part of a hands‑on team.
• You’re passionate about the brand and fashion, and happy to be a true brand ambassador.

If you need any adjustments made during the recruitment and interview process do let us know.

Good Luck!

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