Trainee Counter Assistant – Bristol, Job Ref: 11788
This is a permanent 22.5 hour position at our 773‑branch pharmacy located at 3 Baltic Place, Pill, Bristol, BS20 0EJ.
Shift pattern: Monday, Tuesday, Wednesday 09:00 – 17:30 with one hour unpaid break.
Responsibilities:
- Work under the supervision of the Pharmacist.
- Assist customers with the sale of over‑the‑counter medicines.
- Provide advice on symptoms and product use.
- Promote additional services offered by the branch.
- Replenish stock and support the pharmacy team.
Training:
You will be enrolled onto a Medicines Counter Assistant Course in branch and, upon qualification, will be able to confidently:
- Support colleagues in running a successful pharmacy service.
- Advise customers on managing common conditions encountered in the pharmacy.
- Recommend over the counter products appropriately.
- Support colleagues with receiving and handing out prescriptions.
Qualifications:
- Previous customer service experience.
- Great people skills.
- Attention to detail.
- Ability to work under pressure and meet strict deadlines.
- Teamwork and a commitment to high standards of customer service.
Benefits:
- Discretionary bonus scheme.
- 4 weeks’ paid holiday, plus statutory holidays (pro‑rata for part‑time employees).
- Pension contributions.
- EAP provided by BUPA.
- Regulatory training where required.
- Free uniform.
We are passionate about equal opportunities and welcome a broad diversity of talent to apply.
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