Apply for Ambulance Care Assistant (Night) at EMED Group in Worcester, ENG, GB. This full‑time on‑site position offers great opportunities for career growth.
Job Overview
The Ambulance Care Assistant (ACA) transports elderly, sick and vulnerable service users to and from medical appointments and between healthcare facilities, working nights (20:00–08:00) on a 4 on, 4 off shift pattern (40.36 hrs per week). The role may involve two‑person crews or solo operation, requiring a full UK driving licence and a good degree of physical fitness.
Responsibilities
- Transport patients to and from appointments and healthcare facilities.
- Assist with the safe lifting, securing and transfer of patients to and from ambulances and various transport platforms.
- Provide empathetic, patient‑focused care and effective communication with patients, families and colleagues.
- Assist with the handling of ‘end‑of‑life’ service users and challenging behaviours or mental health illnesses.
- Ensure the ambulance is kept safe, clean and tidy.
- Hand over patients to appropriate staff upon arrival at treatment centres or to families at their homes.
Qualifications
- Committed to patient care and a calm, considerate driving style with no more than three penalty points on your licence.
- Natural flair for team working and collaboration.
- Physically fit for patient handling and moving.
- Pass an enhanced DBS check (company funded).
- Flexible to work shift variations and familiar with the local and surrounding area.
- Full UK driving licence and a good degree of physical fitness.
- Experience communicating in emotionally charged circumstances.
Benefits
- Life Assurance – protection of £5,000 for colleagues and their families.
- 24/7 online/telephone GP consultation with access to prescriptions.
- Second opinion medical support for diagnosis or ongoing treatment pathways.
- Cash‑plan benefits: dental, optical, chiropody, mental health and physiotherapy consultations.
- Legal advice on domestic issues (e.g., motoring offences, wills and probate, personal injury).
- Financial guidance on retirement planning, tax savings and state benefits.
- Long Service Recognition Scheme with increased annual leave after 5 years and at 5‑year intervals.
- Values‑based Internal Recognition Scheme with financial rewards and an annual recognition event.
- Refer‑a‑Friend recruitment incentive scheme with financial rewards.
- Paid holiday entitlement.
- Pension Scheme.
- Blue Light Card.
- Uniform provided.
- EAP (Employee Assistance Programme) for health and wellbeing support.
- Flu vaccination (internal autumn/winter campaign).
- Supporting local communities through the EMED Foundation.
Company Values
Our Values Collaborative – we work as one team with a shared purpose to meet the needs of our patients, passengers, colleagues, customers, communities and the planet.
Agile – we listen, learn and adapt to improve the business, each other and ourselves.
Reliable – we do what we say we will do, taking responsibility and behaving with integrity.
Empowered – we are confident and committed to delivering the highest quality service.
About the Company
EMED Group is the largest patient transport and care partner to the NHS, operating across 60 depots with approximately 4,000 colleagues. We provide a range of services including patient care transport, community support, secure mental health transport and medical courier services.
Equality, Diversity & Inclusion
EMED Group is committed to providing equal opportunities, promoting diversity and ensuring an inclusive, safe working culture for all employees, patients, service users and clients.
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