Mynd nôl Doncaster & Bassetlaw Teaching Hospitals NHS FT
Specialist Inflammatory Bowel Disease (IBD) Support Worker
The closing date is 09 July 2026
We have an exciting opportunity to join the Inflammatory Bowel Disease (IBD) Nursing Team as a Support Worker to care for patients diagnosed with long‑term IBD chronic conditions.
The post holder will support patients requiring advice and support whilst also supporting staff and escalating any concerns to the Clinical Nurse Specialist and Gastroenterology Consultants if necessary.
The post holder will contribute, as a member of the IBD team, to promote a high quality and safe specialist service delivery.
Main duties of the job
- Communicate with a range of people on a range of matters using appropriate verbal and non‑verbal methods, in a variety of situations that may involve understanding and overcoming physical and psychological barriers.
- Recognise, acknowledge and take appropriate action reporting to a qualified member of the team when information is controversial, sensitive or distressing.
- Take messages from the IBD telephone helpline and prescription line and respond as appropriate.
- Deliveries to other departments including outpatient prescriptions to Wells pharmacy, inpatient prescriptions to pharmacy and the Diagnostic Day Unit (DDU).
- Respond to emails for Homecare prescription requests, print pre‑populated prescriptions ready for prescribing, ensure up‑to‑date bloods have been performed.
- Prepare DDU IV infusion prescriptions, prepped ready to be prescribed, document prescription in the traceability book before delivery.
- Input patients on biologic treatment to Blueteq system.
- Collect paperwork/admin from medical secretaries.
- Maintain appropriate and sufficient patient information literature on the Gastro ward and in outpatient clinic areas.
- Therapy Audit (TA) monitoring to include the inputting and updating of patients medication and creating letters on Medisec for blood reminders to be sent to patient and GP.
About us
DBTH is one of Yorkshire’s leading acute trusts, serving a population of more than 440,000. Our services are based over three main hospital sites and several additional services employing over 7,000 colleagues.
As an equal‑opportunity employer, we encourage applicants from all sectors of the community, particularly under‑represented groups including those with disabilities, ethnic minorities and LGBTQ+ communities.
Benefits
- Extensive range of learning opportunities
- NHS Pension Scheme
- Generous holiday entitlement in line with Terms & Conditions
- Comprehensive health and wellbeing support
- NHS Car Lease schemes and a range of salary sacrifice scheme
- Discounts on restaurants, getaways, shopping and finance through external providers
Qualifications & Training
- NVQ Level 3 Health and Social Care
- Care Certificate
- Basic literacy and numeracy skills required.
Knowledge & Experience
- Minimum of 2 years’ experience working in a healthcare setting
- Working knowledge of Microsoft Office software especially.
- Understanding of procedures in relation to data protection / confidentiality.
- Previous experience of hospital computer systems.
Personal Attributes & Skills
- Maintain confidentiality at all times in respect of the Data Protection Act (1998)
- Employ tact and patience when dealing with difficult situations remaining polite and understanding at all times.
- Demonstrate excellent verbal and written communication skills.
- Ability to work under pressure to tight deadlines.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Doncaster & Bassetlaw Teaching Hospitals NHS FT
£25,760 to £27,476 a year Pro Rata Per Annum
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