Overview
Full-time Counter Manager at Boots, Southampton. You will be instrumental in achieving sales targets and creating exceptional customer experiences.
Responsibilities
- Sales Management: Lead and motivate brow and beauty experts to high performance and sales targets.
- Brow Services & Revenue Generation: Provide waxing, tinting, and tweezing services to increase customer satisfaction and repeat appointments.
- Target-Driven Sales: Connect with customers, demonstrate products, and meet individual as well as counter sales goals.
- Teamwork and Motivation: Conduct daily meetings, promote communication, and recognise achievements.
- Business Growth: Develop in-store and external events, collaborations, product launches and charity initiatives to boost sales.
- Stock Optimisation: Maintain full stock, monitor inventory, report concerns to Area Manager.
- Communication Leadership: Act as a key communicator between store/department managers and area managers.
- Efficient Administration: Oversee daily, weekly, monthly, and annual administrative tasks to support store operations.
- Staff Scheduling Excellence: Create fair and effective monthly staff rotas aligned with sales goals.
- Brand Presentation: Maintain hygiene and housekeeping standards for counter and displays.
Qualifications
- Dynamic, enthusiastic, sales‑driven.
- Passion for makeup and retail with focus on achieving sales targets.
- Result‑oriented and enjoys challenges, exceeding sales expectations.
- Desire to provide a unique customer experience that drives loyalty and repeat business.
- Flexible availability, including weekends, late nights, bank holidays and holiday periods.
- Minimum 6 months retail experience with a passion for sales success.
- Minimum 6 months management experience.
Benefits
- Product discounts.
- Staff sales.
- New launch samples.
- Annual leave.
- Full training provided.
- Refer a friend scheme.
- Competitive commission scheme.
We use video interview as part of our recruitment process. If you need flexibility, please contact careersatbenefit@benefitcosmetics.com.
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