Cafe Manager

Position Overview

Restaurant Associates is looking for an experienced and enthusiastic Café Manager to lead our café operation and deliver outstanding food, coffee, and customer service in a premium hospitality environment.

Responsibilities

• Oversee day‑to‑day running of the café, ensuring high standards, driving commercial performance, and leading a motivated team.
• Lead, coach, and develop the café team.
• Deliver exceptional customer service and hospitality.
• Manage daily café operations, staffing, and service standards.
• Oversee stock control, ordering, and waste management.
• Monitor labour, budgets, and financial performance.
• Ensure compliance with food safety, hygiene, and health & safety regulations.
• Drive sales and identify opportunities to enhance the customer experience.

Qualifications

• Previous experience managing a café or similar hospitality operation.
• Strong leadership and people‑management skills.
• Excellent organisational and communication abilities.
• Commercial mindset with experience managing KPIs and budgets.
• Passion for food, coffee, and customer service.
• Ability to lead by example in a fast‑paced environment.

Benefits

• Contributory pension scheme
• Career pathways and MyLearning programmes
• Quick access for you and your immediate family to a Digital GP and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, Booking.com and others
• Discounts on food shop purchases at Tesco, Sainsbury’s, Morrisons and more
• Up to 44% off cinema tickets
• Cash rewards for everyday spending on a wide range of brands
• Free wellness, mindfulness and exercise classes
• Ability to share all discounts and offers with friends and families

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