Customer Delivery Driver – Sheffield Extra

Availability Window

• Sun 09:00 – 19:00
• Fri 13:00 – 18:00
• Sat 09:00 – 19:00

Responsibilities

• Meet customers at their homes every day and deliver their shopping with a smile.
• Work independently for most of the shift while maintaining a supportive relationship with managers and colleagues at base.
• Keep your van, trays and work area clean, tidy and organised so every customer receives their shopping in perfect condition.
• Load the van safely and complete all checks to ensure it is road‑worthy, reliable and ready to deliver great service.
• Talk customers through any order changes, substitutions or short‑dated items in a friendly and reassuring way, and offer refunds where needed to keep the experience smooth and positive.
• Handle products with care, treating every order as if it were your own to maintain quality and customer trust.
• Deliver within the customer’s time slot, providing warm, natural service at the doorstep and leaving customers feeling valued and well looked after.
• Build strong relationships with colleagues to create great team spirit and deliver the best service for customers.
• Respond quickly to changing customer needs and embrace change while out on the road and in the store.

Qualifications

• Hold a valid UK/EU/EEA driving licence (full or automatic) for at least 12 months, with no more than 3 penalty points.
• Have a positive, customer‑focused attitude and the ability to work well independently and as part of a team.

Benefits

Customer Delivery Driver pay starts at £14.18 per hour, rising to £15.45 in stores within the M25. Some locations may offer additional payments. We guarantee a minimum of 16 hours per week, though roles from 12 hours are also available.

We’re committed to diversity, equity and inclusion – Everyone’s Welcome. We also support flexible working and are open to conversations about how we can accommodate your needs.

We’re proud to be accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please contact our recruitment team.

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