PMS Operations Assistant – 12 months Fixed Term Contract

Company: S&W
Apply for the PMS Operations Assistant – 12 months Fixed Term Contract
Location: Salisbury
Job Description:

Job Description

We’re looking for a proactive and detail-oriented individual to join our team in Salisbury or London. In this role, you will support the PMS Business & Finance Support Manager and wider team to ensure the smooth running and optimisation of our Practice Management System (PMS).

Working collaboratively across the business, you’ll play a key role in maintaining accurate financial data, supporting reporting processes, and ensuring system usage aligns with internal policies and regulatory standards.

Responsibilities

  • Support the day-to-day operations of the PMS Business Support team, including coordinating meetings, preparing agendas, and documenting processes and procedures
  • Produce and coordinate management information and reporting as required
  • Assist in reducing aged Work in Progress (WIP) balances across the firm
  • Monitor and report on Partner and senior staff leavers, ensuring client and engagement reallocations are completed seamlessly
  • Provide support for audits by preparing and supplying relevant data and documentation
  • Assist with month-end processes, including chasing outstanding approvals and draft bills
  • Respond to data and reporting requests from the wider business using Excel and Power BI
  • Manage the e-billing inbox, resolving any issues to ensure timely and accurate billing to clients
  • Support KPI tracking and service level reporting using ServiceNow data

Qualifications

  • Previous experience within a professional services or financial services environment, or a similar commercial environment
  • Strong organisational skills with the ability to prioritise tasks in a fast-paced environment
  • Good understanding of management accounting principles
  • High level of attention to detail with a focus on accuracy and quality
  • The ability to work independently and manage workload efficiently
  • A level or equivalent qualifications

Desired

  • Strong Excel skills; experience with Power BI is desirable (training can be provided)
  • Experience with STAR PMS is advantageous but not essential

Additional Information

  • Competitive salary
  • Private medical insurance
  • Life assurance
  • Pension contribution
  • Hybrid working model (role dependent)
  • Generous holiday package
  • Option to purchase additional holiday
  • Shared parental leave
  • Cycle to work scheme
  • Season ticket loan
  • Eye care support

We are proud to value the differences that a diverse workforce brings, representative of society and our clients. At S&W we have a wide range of highly active employee resource groups and we’re delivering multiple diversity, equity and inclusion initiatives across the organisation. It is our commitment to provide a workplace where all colleagues, regardless of identity, background, or circumstance, feel respected as individuals and feel that they can achieve their full potential and work in a safe, supportive, and inclusive environment.

We are happy to make any reasonable adjustments to accommodate for your needs throughout the application process. Please let your Recruiter know.

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Posted: June 21st, 2026