Retail Customer Service Lead – Betting Shop

Company: Entain Group
Apply for the Retail Customer Service Lead – Betting Shop
Location: Ipswich
Job Description:

Entain Group is seeking a Retail Customer Service Manager in Ipswich to deliver excellent customer service and drive daily standards in our Ladbrokes & Coral betting shops. As part of the Shop team, you will serve customers, process transactions, and maintain a high level of service.

The role requires confidence with cash handling and the ability to handle customer concerns. A great benefits package includes optional overtime, discounts, and healthcare support. Join a dynamic team committed to excellence!

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Posted: July 6th, 2026