About The Role
We have an exciting opportunity for a Highways Steward to join our Network Management team in East Sussex. In this role, you’ll take ownership of a defined geographic area, acting as a key point of contact for local councillors, parish representatives and residents. You’ll play a vital role in maintaining the safety and performance of the highway network through inspections, investigations and stakeholder engagement.
What you’ll be doing
- Carry out routine and reactive highway safety inspections, identifying defects and raising works orders
- Undertake detailed inspections and determine appropriate remedial actions
- Manage and respond to customer enquiries in line with policies and service standards
- Investigate third‑party claims relating to personal injury or property damage, ensuring robust documentation
- Attend meetings with local councillors, residents and stakeholders, representing the business professionally
- Support delivery across the wider Network Management service
- Contribute to minimising third‑party claims and supporting recovery processes
- Help deliver contractual performance targets and service standards
- Champion Health & Safety and Zero Harm across all activities
Who we’re looking for
- Experience in highways inspections, maintenance or operations
- A working knowledge of highways maintenance standards and policies
- Strong communication and customer service skills
- Experience managing customer expectations in a professional manner
- Confidence engaging with elected members and stakeholders
- Good IT skills, including experience using works management systems
- Excellent organisational skills with the ability to manage a varied workload
- The ability to work both independently and as part of a team
Essential Requirements
- Full UK driving licence
- Ability to prioritise workload and meet deadlines
- Flexible and adaptable approach to work
Why work for us
Day in, day out, our teams deliver some of the UK’s most ambitious, exciting and meaningful projects; developing, building and maintaining the vital infrastructure that supports national economies and strengthens communities.
Why join us?
As if contributing to and supporting work that makes life better for millions wasn’t rewarding enough, we offer a full range of benefits too. You’ll have the freedom to shape the package that’s right for you and your life. Here are some of our key benefits.
Benefits
- Smart working, giving you more flexibility such as staggered start and finish times, with up to 40% remote working, where roles allow.
- 25 days paid annual leave (pro rata)
- Family friendly policies which include 28 weeks full pay for maternity/adoption leave and four weeks full pay for paternity/partners leave
- Pension, share incentive plan, volunteering leave, recognition schemes and much more…
About Us
Balfour Beatty Living Places works in long‑term partnerships with local authorities to create great places to live, work and play. We actively engage with local people to understand the needs of the communities we work in and shape the places where local economies can thrive and grow. As a leader in sustainable working, diversity, and social value, we use our expertise to bring real, positive change for our customers.
Diversity and inclusion
At Balfour Beatty we believe that diversity and inclusion are essential components of any successful, happy workplace. Through our Value Everyone Diversity and Inclusion Strategy and Action Plan, we are growing our diverse workforce and developing our inclusive culture where everyone is able to thrive and reach their full potential, regardless of their identity or background. To find out how we are making this a reality, visit www.balfourbeatty.com/diversityandinclusion. To help and support us with our desired commitment to create an inclusive culture we are members of WISE, eNEI, Business Disability Forum and the Association for Black and Minority Ethnic Engineers (AFBE). In 2020, we signed the Audeliss and Involve Open Letter to demonstrate our commitment to taking key long term and sustainable actions on Black Inclusion. Balfour Beatty is also a Gold Award holder in the Ministry of Defence Employer Recognition Scheme and actively encourage applications from Armed Forces personnel, veterans and reservists. As a Disability Confident Employer, we are committed to working with people who have disabilities and long‑term health conditions to remove barriers for them in obtaining employment. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role. For more info, visit: https://disabilityconfident.campaign.gov.uk/
Process and feedback
We are looking to continually improve our resourcing process and ensure that it is fair and inclusive for all. If you have any feedback on the process, please share this with us at: candidaterecruitmentqueries@balfourbeatty.com
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