Support Assistant – Nights – £22,570 per annum
We are looking for a caring, compassionate person to assist and support colleagues to deliver outcome focussed intervention to people living at our supported accommodation project, Ty Catwg, in the Vale of Glamorgan. You will support, enable and assist people aged 16+ who are homeless or at risk of homelessness and have complex needs to make positive and sustainable changes to their lives. By building positive relationships and taking a work-with approach, you will help residents achieve their goals and move on successfully into independent accommodation. The role can be challenging; at Taff we work in a psychologically informed way and aim to build resilience in trauma-affected people which can bring many challenging emotions. Every member of the support team at Taff holds unique personalities, which creates a supportive, inclusive, and welcoming workspace that is like no other.
What You’ll Do
Working three waking nights a week on a two-week rolling pattern, you will support colleagues to enable and assist people at Ty Catwg who are aged 16+ and are homeless or at risk of homelessness with complex support needs to make positive changes to their lives. By building positive relationships and adopting a work-with approach you will help residents achieve their goals and move on successfully into independent accommodation. Following the support plans agreed by service users and their support officers, you will observe and implement safety and risk plans designed to maintain project safety.
What You’ll Bring
- Experience of working in a care or support environment
- Understanding of the impact of trauma and working in a psychologically informed way
- The ability to respond in a calm and composed manner
- The ability to work on your own initiative, as well as part of a team
- Good literacy and numeracy skills
- Ability to work waking night shifts
- A positive approach to tackling project-wide issues and responding positively to residents
- Experience of managing challenging behaviour and resolving conflict
Other Useful Information
We welcome any questions in advance of an application, or if there is something that matters to you and we haven’t covered in the job pack, then please get in touch with Anne-Marie Jehu at anne‑marie.jehu@taffhousing.co.uk.
Full details of the role can be found in the job pack – Support Assistant Nights Job Pack.
Closing Date: Monday, 13th July 2026
Interview Date: Wednesday, 22nd July 2026
Commitment to Diversity and Equality
We are committed to building a diverse and inclusive workplace that reflects the community we serve, and we actively encourage applications from all backgrounds.
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