Retention Specialist — Customer Care & Upgrades

Company: AWD online
Apply for the Retention Specialist — Customer Care & Upgrades
Location: Altrincham
Job Description:

AWD online is seeking a Customer Service Advisor / Retention Agent to support customers considering leaving their services, based in Altrincham, England. You will engage with customers, providing excellent service while aiming to retain accounts and improve satisfaction.

The ideal candidate will possess strong communication skills and have a background in customer service or telesales. You will also benefit from a competitive salary and an uncapped commission structure based on performance.

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Posted: July 6th, 2026