Housing Support Worker

We are searching for a reliable Housing Support Worker to cover a 3-month full-time temporary contract with a wonderful client in the heart of Stoke-on-Trent, Staffordshire.

At Nexo People, we offer temporary contracts and ad-hoc shifts to incredible carers across the UK. Whether you’re after better rewards, regular work, or more variety in your career, this is the perfect opportunity to join an employer that will put you first.

Please note that this is not a permanent position, and we do not offer sponsorship.

About the role:

• Manage your own caseload of around 8-9 clients, delivering approximately 5 hours of one-to-one support each per week and building positive, purposeful working relationships.
• Provide tenancy-related support, accompany clients to appointments, and carry out regular welfare checks.
• Create, deliver and regularly review support plans, risk assessments, wellbeing plans and outcome-focused goals.
• Lead meaningful, motivational conversations that encourage clients to engage with support and make informed choices about their lives.
• Help clients access the right services for them, spanning rehabilitation, substance misuse support, mental health services, medical care, benefits, financial guidance, training, employment and community resources.
• Apply trauma-informed, psychologically informed, strengths-based and empowering approaches throughout your practice.
• Keep accurate records on the CRM system, covering case notes, interventions, risk updates, safeguarding concerns and outcomes.
• Work confidently as a lone worker while following all relevant safety procedures and check-in protocols.

What you’ll bring:

• At least 3 months of paid UK experience as a support worker or service coordinator in the last 2 years
• Mandatory training completed (or willing to complete with us)
• Up-to-date DBS
• Right to work in the UK
• A compassionate, person-centred and proactive approach, with a genuine commitment to safeguarding and promoting the wellbeing of vulnerable people.

Contract details:

• Full-time temporary contract, 37.5 hours per week
• Rolling rota: Week 1: 8am-4pm | Week 2: 9am-5pm (1 weekend shift included) | Week 3: 2pm-10pm
• £14.24 – £22.41 per hour (includes holiday pay)
• Pay rate depends on shift type – not experience

Benefits:

• Access to the Nexo People app to easily manage your contract and pay
• Nexo Rewards – competitions, super-friendly support, and perks you’ll love
• Free, premium workwear
• Fast, reliable, weekly pay
• Regular, ongoing temporary contracts and shifts available across Stoke-on-Trent and the wider Staffordshire area

We’re an inclusive employer and welcome applications from people of all backgrounds. If you’re looking for a more rewarding way to work in care, apply today!

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