Housing Management Worker

Housing Management Worker

Earn £13.45 per hour (£26,300 per annum) and enjoy a comprehensive benefits package including a Health Cash Plan.

Location: Middlesbrough

Contract: Permanent, full time (37.5 h per week) Monday – Friday 9am‑5pm.

Note: This role does not offer a Certificate of Sponsorship.

Benefits

• 34 days holiday (rising to 39 days, including bank holidays and a “me day”).
• Health cash plan covering dental, opticians, prescriptions and more, saving £1,140+ per year.
• Matching pension contribution up to 7% and life insurance of 3x basic salary.
• Instant pay access with Stream.
• 800+ discounts on shops, holidays, days out, tech and more.

What you’ll do

• Support customers, particularly those with Learning Disabilities and Autism, to maintain safe and well‑maintained homes.
• Assist customers with housing benefit claims and ensure they are credited to their rent accounts.
• Turn around vacant or void rooms, beds, or properties within set timescales, including basic cleaning and painting.
• Carry out and record routine safety and compliance checks in buildings and communities.
• Manage administrative tasks, update records, order and arrange payment for works.

Why join us

This is more than a job – it’s a place where you feel valued. With our learning and development offer and support from friendly colleagues, you’ll make a real difference every day. Be part of one of the UK’s top 10 Great Places to Work.

You have

• A background in property management or a related field (not a deal breaker).
• A passion for delivering excellent customer service and a genuine desire to help customers.
• The ability to work independently, positively influencing people from all backgrounds.
• Confidence in collaborating with colleagues across the business and with external partners.
• Passion for property and a thrill from ensuring properties are the best they can be for customers.

Practical details

• Flexible working hours (or agreement on a work pattern).
• Based across two properties in Middlesbrough, travel between sites required.
• Use of technology to submit benefit claims, update records and handle tenancy sign‑ups.
• Vehicle insured for business purposes required; mileage will be paid.
• Enhanced DBS check required and paid for by the employer.

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