EMEA Real-Time Delivery Lead – Intraday & WFM

Live Nation in Manchester is looking for a Senior Real Time Delivery Manager to lead real-time service delivery across a multi-channel contact centre environment. This role ensures customer demand is met efficiently while balancing cost and efficiency.

The ideal candidate will have proven experience in Workforce Management, a strong understanding of contact centre environments, and analytical skills. This position offers a hybrid work model and opportunities for professional development.

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