Customer Complaints Specialist

Ultimate.ai in Croydon, UK, is looking for a dedicated customer service representative to manage and resolve customer complaints across multiple lines of business. The ideal candidate will have a strong background in delivering excellent customer care, with responsibilities including answering calls and emails, documenting complaints, and ensuring high-quality service delivery.

This role consists of 35 hours weekly, Monday to Friday. The applicant should have a good standard of education, strong communication skills, and the ability to work under pressure while meeting strict deadlines.

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