We are partnering with a contemporary luxury menswear brand to recruit an experienced E-Commerce Executive to support the continued growth of its global digital business.
This is an exciting opportunity for a commercially minded and digitally savvy individual who combines strong e-commerce trading experience with a passion for delivering exceptional online customer journeys. The successful candidate will play a key role in driving website performance, optimising user experience and supporting the execution of the brand’s digital strategy.
Key Responsibilities
- Support the day-to-day trading and management of the Shopify Plus website.
- Monitor website performance and identify opportunities to improve conversion, customer engagement and revenue.
- Own product launches, category merchandising and collection updates across the website.
- Optimise product listing pages, collection pages and landing pages to enhance the customer journey.
- Conduct regular UX and customer journey audits, identifying areas for improvement and implementing best practice recommendations.
- Work closely with Marketing, Creative and Merchandising teams to ensure alignment across campaigns and product launches.
- Analyse customer behaviour using Google Analytics, Shopify Analytics and other reporting tools.
- Support A/B testing initiatives to improve site performance and conversion.
- Manage promotional activity, homepage updates and content deployment.
- Monitor website functionality and liaise with developers to resolve issues and implement enhancements.
- Support SEO initiatives and ensure best practice site structure and content optimisation.
- Produce weekly and monthly performance reports, highlighting key insights and recommendations.
About You
- Minimum 5 years’ experience within an E-Commerce Executive or similar digital trading role.
- Previous experience within luxury fashion, premium fashion, lifestyle or retail brands.
- Hands‑on experience managing and trading a Shopify Plus platform.
- Strong understanding of UX principles and customer journey optimisation.
- Proven experience improving conversion rates and website performance.
- Highly analytical with strong experience using Google Analytics and e‑commerce reporting tools.
- Strong understanding of online merchandising, site navigation and product presentation.
- Comfortable working cross-functionally with Marketing, Product, Creative and Development teams.
- Excellent attention to detail and organisational skills.
- Commercially minded with a proactive and solution‑oriented approach.
Preferred Experience
- Experience working within luxury menswear or premium apparel.
- Knowledge of international e‑commerce and multi‑market websites.
- Familiarity with Klaviyo, Nosto, Global‑e or similar e‑commerce platforms and tools.
- Experience supporting website development projects and CRO initiatives.
What’s On Offer
- Opportunity to join a growing luxury menswear brand with ambitious international expansion plans.
- Collaborative and entrepreneurial working environment.
- Significant opportunity to influence the customer experience and digital growth strategy.
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