The Tripadvisor Group connects people to experiences worth sharing and aims to be the world’s most trusted source for travel and experiences. We leverage our brands, technology, and capabilities to connect our global audience with partners through rich content, travel guidance, and two-sided marketplaces for experiences, accommodations, restaurants, and other travel categories.
Destination Manager – Viator
We are seeking a driven and high-performing Destination Manager who will be responsible for the health and quality of the Viator product offering across their assigned geographical territory. The Destination Manager will have a deep understanding of key trends, opportunities, and challenges within their destination and work to optimize our product offering to best match consumer demand in terms of product variety, pricing, and availability.
Responsibilities
- Curate and maintain a best-in-class product offering for the assigned destinations.
- Strategically acquire new inventory to address product gaps and highlight innovative offerings.
- Build and strengthen assigned destinations to enhance product selection and increase brand awareness.
- Negotiate favorable commercial terms and monitor key metrics, taking necessary actions.
- Ensure consistent availability and quality of key products and drive continuous improvement by aligning offerings with customer preferences.
- Establish Viator as a strong member in the operator community of the designated destination.
Qualifications
- 3-5 years in B2B Account Management or Sales
- Experience in an Online Travel Agency, operator, or travel experience is a plus.
- Entrepreneurial & Commercially Driven – focused on growing the business and destination, highly skilled in securing favorable terms and maintaining relationships, passionate about achieving success and excellence, committed to serving customer partners and sharing knowledge.
- Growth and Results Oriented – continuously improving personally and for the company, skilled in leveraging professional connections, embraces new ideas and works well in teams.
- Detail-Oriented – strong technical background and data analysis abilities, understanding of the travel landscape is preferred, proven track record of working in a fast-paced and dynamic environment, clear and impactful communication.
- Skills & Experience
- Demonstrated ability to use AI tools to improve efficiency, quality, and decision-making in day-to-day work.
- Proven ability to operate effectively with a global-first mindset.
What We Offer
- Competitive compensation packages, including base salary and annual bonuses.
- Flexible schedule and remote-friendly work approach with the option to join on-site as needed.
- Donation matching program.
- Tuition assistance for qualified programs.
- Lifestyle benefit for personal use, including travel and wellness.
- Travel perks such as discounts and more.
- Employee assistance program.
- Health benefits with competitive coverage and premiums.
- Generous referral scheme.
We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please reach out to your individual recruiter or our team at AccessibleRecruiting@tripadvisor.com.
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