Project Controls Manager (Technology and Documentation)

Job Overview

The Project Controls Team Lead (Documentation and Technology) leads the Information Management and Document Controls function, ensuring consistent delivery, governance and continuous improvement across the business. Based in the UK, the role provides leadership to a distributed team across multiple UK offices, supporting projects globally within the Building Engineering Services Business Group. The role is accountable for monitoring and improving quality, compliance, efficiency and client satisfaction through effective ways of working, CDE governance, performance reporting and assurance.

Responsibilities

• Lead and develop the UK Project Information Management and Document Control team, including recruitment, onboarding, capability development, utilisation planning and quality assurance.
• Own the IM/DC delivery approach across projects, including mobilisation, resourcing plans, ways of working, templates and training.
• Act as escalation point for CDE and information governance issues; drive timely resolution with project teams, suppliers and clients.
• Ensure compliance with client requirements and relevant standards (e.g. ISO 19650), supporting audits/assurance activities and continuous improvement.
• Drive information governance, assurance and reporting via KPIs, SLAs, dashboards and audits.
• Manage risks and issues for information deliverables (e.g. late/incomplete submissions, metadata quality, transmittal performance).
• Contribute to, or lead, client facing presentations.
• Actively look for ways to improve processes (system or business).
• Provide specialist advice to internal and external clients, regarding information management practices and common data environment configuration and management.
• Provide ownership (or super‑user lead) for internal HDR CDE configuration, permissions, workflows, metadata, transmittals and approvals.
• Work with IT/digital teams to facilitate upgrades, access security and change control.
• Perform other duties as needed.

Requirements

• Bachelor’s degree or equivalent experience in industry.
• Demonstrable experience in document control/ information management in the industry.
• Hands‑on CDE administration/configuration experience.
• Experience of managing or guiding teams to achieve project/client goals.
• Solid understanding and awareness of industry standards, such as ISO 19650.
• Understanding of typical information deliverables, including registers, workflows, transmittals, naming conventions, metadata, status/suitability codes.
• Strong stakeholder management skills.
• Strong communication and listening skills.
• Training/coaching capability to build capability in the DC/IM team.
• Ability to handle multiple assignments.
• Good leadership and organisational skills.
• An attitude and commitment to being an active participant of our employee‑owned culture is a must.

Required Qualifications

• Bachelor’s degree.
• A minimum of 5 years in development of dashboards.
• Basic understanding of connecting to data and developing dashboards using Power BI.
• Experience with converting business requirements into technical specifications and deciding the timeline to accomplish tasks.
• Understanding of business requirements in the PC tools context and design data models to convert raw data to meaningful insights.
• Knowledge of database fundamentals such as multidimensional database design, relational database design, and more.
• Experience with Microsoft Office.
• Sponsorship (visa) for US employment authorization is not available now or in the future for this position.

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