Job reference 335513 – Senior Project Manager – Future ERP (Technology)
London Farringdon Office – Permanent, Full time
Competitive salary plus car allowance, healthcare, 18% annual bonus potential, 25 days annual leave plus bank holidays rising with service and a company pension scheme with highly competitive contribution rates
Location: Farringdon, London (Hybrid – minimum 3 days per week onsite)
About the Role
As Senior Project Manager, you will take full ownership of delivering major ERP transformation projects, driving scope, schedule, budget, quality and business value. You’ll work across business, technology, data and supplier teams to ensure Royal Mail’s new SAP enabled capabilities are delivered with precision, transparency and strong governance.
This role is central to enabling attribute based pricing, automated billing, accurate revenue capture and improved customer experience across our Commercial domain.
What You’ll Be Doing
Project Initiation & Mobilisation
- Define and validate project scope, success criteria and architectural boundaries for SAP/ERP initiatives.
- Build strong relationships with business, technology and supplier stakeholders.
- Shape investment cases with accurate forecasting of resources, timelines, risks and benefits.
- Establish programme structures, governance forums, delivery models and mobilisation plans.
Delivery Leadership
- Lead cross‑functional and SI delivery teams to achieve outcomes aligned to SAP best practice and target architecture.
- Maintain a controlled delivery environment with baselined plans, RAID management, dependencies and quality gates.
- Act as the integrator across business, technical, data and supplier streams.
- Oversee budgets, forecasting, supplier performance and support benefit tracking.
- Ensure business readiness, change management, training and cut‑over are embedded into delivery.
- Uphold security, privacy and corporate governance standards.
Transition & Closure
- Manage smooth transition into BAU support teams with clear service readiness criteria.
- Lead structured project closure, including lessons learned, financial close‑out and benefit realisation reviews.
Leadership
- Build and coach high‑performing teams, fostering accountability, psychological safety and continuous improvement.
- Provide line management for Project Managers and act as deputy to the Programme Manager when required.
- Support recruitment and contribute to shaping the wider programme culture.
About You
You’ll bring a blend of delivery excellence, leadership capability and the resilience needed to drive transformation at scale.
Essential Experience & Skills
- Experience delivering complex technology projects, ideally including ERP.
- Proven ability to lead large, multi‑year programmes (£10m‑£50m+).
- Strong matrix management skills, with experience leading teams of up to 50+ across business and supplier groups.
- Exceptional communication skills, including engagement with senior executives.
- High resilience, drive and the ability to constructively resolve issues.
- Strong stakeholder management and conflict resolution skills.
- A collaborative, solution‑focused mindset with a customer‑centric approach.
- Professional certifications such as APMP, PRINCE2, PRINCE2 Agile, or willingness to work towards them.
Personal Attributes
- Inspirational leader with emotional intelligence and a growth mindset.
- Pragmatic, commercially aware and able to speak the language of business leaders.
- Empathetic yet firm – able to set clear expectations and hold teams accountable.
- Motivator with a strong work ethic and adaptability in fast‑moving environments.
Legal and Equality Statements
Royal Mail Group is committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals. As a proud Gold signatory to the Armed Forces Covenant, we especially encourage applications from the Armed Forces community, including cadet instructors, spouses/partners and veterans.
We are committed to ensuring an inclusive recruitment process. If you require any adjustments to support you during the hiring process, please discuss these with your recruiter when contacted.
Closing Date: 5th July 2026. This advert may close early if the appropriate number of applications has been reached.
For more information on Royal Mail Group and our values: https://www.internationaldistributionsservices.com/en/about-us/
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