Customer Assistant – Operations – Sevenoaks

Company: Marks & Spencer Plc
Apply for the Customer Assistant – Operations – Sevenoaks
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Job Description:

Working Pattern

Week 1: Sunday 14:00‑20:00; Tuesday 17:00‑23:00; Wednesday 17:00‑23:00; Friday 17:00‑23:00. Week 2: Monday 17:00‑23:00; Wednesday 17:00‑23:00; Thursday 17:00‑23:00; Saturday 17:00‑23:00.

Under 18 disclaimer: This job role involves operating mechanical equipment as relevant to the job role and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00‑06:00.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high‑intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind‑the‑scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

  • Flexibility is vital. You’ll work across the wider store where needed, keeping up with the pace and demands of retail.
  • Being digitally confident is essential, using digital tools to track deliveries and manage stock efficiently.
  • Being a team player is essential, working across functions and supporting colleagues across the store.

This is a role for people who move with purpose. Are you ready for it? Take Your Marks and apply today.

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Posted: July 6th, 2026