Head of Core Advice Operations

Citizens Advice BANES is seeking a Deputy Director for Core Advice Operations in Manchester. This pivotal role involves leading operational excellence and driving strategic performance while ensuring compliance and quality assurance. The ideal candidate will have a proven history in frontline services and a strong commitment to equity and inclusion.

Joining our forward-thinking organization means being at the heart of delivering high-quality advice to Manchester’s vulnerable communities. We offer an attractive remuneration package and a supportive culture committed to social justice.

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