Project Manager

Job Responsibilities

• Communicate with the Account Manager to take detailed briefs and clarify specific requirements of each project.
• Ensure timely and successful delivery of solutions according to customer needs and objectives – delivered on time, within scope, and within budget.
• Create and maintain or update store layout breakdowns, ensuring all changes and revisions are captured and updated in a timely manner.
• Manage the project and demand through an ERP system, ensuring the system is regularly updated and the operational team is kept informed at every stage.
• Project invoicing at the end of each project to be actioned in the current month in line with business targets.
• Coordinate internal resources and installation teams.
• Manage, maintain and update all project documents in the customer shared folder, highlighting change and revision control.
• Ensure resource availability and allocation, with technical feasibility of projects understood and shared.
• Manage changes to project scope, project schedule, and project costs.
• Ensure the account forecast is updated and track key account metrics throughout the project.
• Liaise between the customer and internal teams to track progress and delivery timelines in conjunction with the project execution plan.
• Actively participate in site scoping meetings with the client across their entire estate (UK, Ireland, and EU).
• Maintain on‑site presence throughout the project duration and identify potential problems or issues, highlighting them on site and implementing counter measures.
• Develop relationships across all touch points, including problem solving with solutions that protect margin and service performance.
• Lead and develop fitting teams to ensure best‑in‑class service is delivered and maintained.

Key Skills & Experience

• Driven, energetic and professionally ambitious.
• Results‑driven with a strong sense of urgency.
• Proven track record and experience in project management in a fast‑paced retail environment (minimum 5 years).
• Proven ability to manage multiple projects simultaneously while paying strict attention to detail.
• Commercial knowledge and understanding of all profit drivers of a project.
• Strong working knowledge of MS Office (Excel, Outlook).
• Working knowledge of drawings and blueprints.
• Experience of working in MRP/ERP systems.
• Ability to generate precise store layout breakdowns.
• Experience in delivering client‑focused solutions based on customer needs.
• Ability to prioritise among tasks.
• Exceptional client‑facing and internal communication skills.
• Solid organisational skills, including attention to detail and multi‑tasking.
• Excellent listening, negotiating and presentation skills.

Following receipt of a conditional offer of employment, candidates will be required to complete additional job‑related screening processes as permitted or required by applicable law.

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