Service Administrator

Company: Platinum Recruitment Consultancy
Apply for the Service Administrator
Location: Crawley
Job Description:

Service Administrator – Near Crawley 30,000 + Monday-Friday Hours & Genuine Career Progression

Are you an experienced Service Administrator with a background in a busy service department? Do you understand the fast-paced nature of coordinating engineers, processing service documentation, managing customer updates, and supporting workshop and field service operations?

This is an excellent opportunity to join a growing business near Crawley, offering long-term stability, ongoing training, and genuine career development.

To be considered, you must have previous experience working within a service environment. We are particularly interested in candidates from sectors such as:

  • Plant Machinery
  • Forklifts
  • Powered Access
  • Agriculture
  • HGVs
  • Cars & Commercial Vehicles
  • Cranes
  • Tool Hire
  • Construction Equipment
  • Bus & Coach
  • Material Handling Equipment
  • Any engineering, service, maintenance, or equipment hire industry

What’s in it for you?

  • Salary of 30,000
  • Performance-related bonus (4% of annual salary paid yearly)
  • Monday to Friday working hours
  • No weekend shifts
  • 31 days annual leave including Bank Holidays
  • Ongoing manufacturer and product training
  • Clear progression opportunities within a growing business
  • Supportive and professional working environment

Key Responsibilities

As a Service Administrator, you will play a vital role in supporting the service department and ensuring operations run efficiently by:

  • Scheduling and coordinating service, maintenance, and inspection work
  • Supporting field service engineers and workshop teams with administrative tasks
  • Processing service documentation, job sheets, and engineer reports
  • Maintaining accurate service records and compliance documentation
  • Liaising with customers regarding service updates, breakdowns, and repair progress
  • Ordering and tracking parts with suppliers
  • Assisting with invoicing and warranty administration
  • Monitoring service schedules and ensuring planned maintenance is completed on time
  • Updating internal systems with service-related information and customer records

About You

To be successful in this role, you’ll have:

  • Previous experience as a Service Administrator, Service Coordinator, Service Controller, Workshop Administrator, or similar role
  • A strong service background within plant, forklift, powered access, agriculture, HGV, automotive, crane, tool hire, construction equipment, or related industries
  • Excellent organisational and communication skills
  • Experience working within a busy engineering, maintenance, workshop, or service environment
  • Strong administration and customer service skills
  • Confidence managing multiple tasks and priorities simultaneously

If you’re an experienced Service Administrator looking to join a reputable business that values industry experience and offers genuine progression opportunities, we’d love to hear from you.

Apply today and take the next step in your service administration career.

#J-18808-Ljbffr…

Posted: July 7th, 2026