Who are we?
At Omniplex Learning, our mission is simple – to help organisations unlock their potential through exceptional digital learning, all in one place.
We’re looking for a Junior Technical Account Manager to join our Commercial team, focused on driving adoption, increasing utilisation, and unlocking growth within a key enterprise customer. You’ll play a key role in developing customer relationships and identifying opportunities that drive measurable commercial outcomes.
What will you do?
You’ll play a key role in growing one of our key enterprise accounts by driving product adoption, increasing utilisation, and identifying commercial opportunities.
- Drive adoption and utilisation of our Localisation solution across different teams, ensuring customers get maximum value
- Identify commercial growth opportunities through usage trends, customer needs, and engagement insights
- Build strong stakeholder relationships to expand usage across teams, regions, and use cases
- Deliver demonstrations, webinars, and enablement sessions to increase awareness and product engagement
- Translate customer objectives and challenges into actionable plans that drive product adoption and value
- Collaborate with Sales, Customer Success, and Marketing teams to support account strategy and optimise customer outcomes
Who are we looking for?
We’re looking for a commercially minded individual who enjoys driving growth through customer engagement, insights, and relationship-building.
- Experience in a commercial, sales, customer success, or account-facing role working with mid-market/enterprise accounts
- Strong communication skills and confidence engaging with senior stakeholders
- Interest in using data, insights, and customer behaviour to identify growth opportunities
- Proactive mindset with a focus on driving adoption and increasing customer value
- Ability to work cross-functionally and manage multiple priorities effectively
- Strong problem‑solving skills, with the ability to connect customer goals to solution outcomes and growth opportunities
What’s in it for you?
- Competitive salary reflective of your experience
- Hybrid working model, with 2-3 days a week based in our office in St Albans
- 25 days annual leave plus bank holidays, and your birthday off
- Inclusive Private Medical Insurance and mental health support
- Group Life Insurance
- Enhanced family friendly policies
- Regular social events and team activities
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