Senior QA & HITL Leader for AI-Powered Customer Support

Job Search Place Limited is seeking a Senior Quality Analyst to oversee the Quality Assurance function for Customer Support, focusing on AI interactions and compliance. The ideal candidate will have strong analytical skills and a background in QA, particularly within regulated environments.

This role involves conducting quality reviews, providing feedback, and developing training initiatives to enhance customer experiences. The position offers a competitive salary, workplace pension, and various benefits.

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