Location: Location Independent Worker – London or Birmingham
Salary: Excellent basic salary plus bonus and Vodafone benefits
Working Hours: Full time 37.5 hours per week – Monday to Friday
As a Location Independent Worker, you may be required to perform your duties, either temporarily or permanently, from any of our offices or customer sites within a reasonable geographic area of your home address. Our “Office in a Box” home‑working kit will provide you with everything you need, no matter where you are.
Job Summary
As a Project Manager in the Customer Delivery function, you will lead the successful delivery of complex projects from initiation through to completion. You will be responsible for defining scope, managing budgets, controlling risk, and ensuring robust governance, while working closely with stakeholders to deliver against agreed objectives, timelines, and financial targets.
Responsibilities
- Define and manage project or work package scope, ensuring all changes are controlled in line with formal Change Control processes.
- Develop and maintain detailed project and resource plans, securing stakeholder approval and driving delivery against agreed milestones.
- Proactively identify, assess, and manage project risks and issues, maintaining an up-to-date Risk and Issue Register throughout the project lifecycle.
- Ensure full adherence to the Vodafone Project Delivery Framework, establishing and operating appropriate governance with customers and stakeholders.
- Manage project finances, tracking costs against the approved baseline and controlling variations through change control.
- Ensure Work Breakdown Structure (WBS) codes accurately reflect the project structure and are clearly communicated to relevant stakeholders.
- Oversee project billing milestones using designated reporting tools, maintaining clear visibility of cost ownership, milestone status, project margin, total contract value (TCV), and resource alignment.
Qualifications
- Prince2 Practitioner or equivalent.
- Significant proven Project Management experience of managing large and complex client‑facing projects.
- Self‑motivated individual with good organisational, interpersonal, and influencing skills.
- Excellent communication skills for translating technical detail to on‑site clients and multi‑disciplinary engineering/vendor teams.
- Commercially astute with the ability to interpret contractual detail.
- Experience managing on‑site customer delivery, technical workshops, and deployment activities.
Worried that you don’t meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.
What we offer
We care about our people’s success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top‑notch parental leave policies.
Need to Know
We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulator’s standards.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (https://careers.vodafone.com/uk/applying-to-us/ ) for guidance.
We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine‑tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements.
During the interview, we want you to rely on your own knowledge and skills to show us who you really are—your personality, creativity, and abilities. Above all, we’re looking for authenticity and can’t wait to get to know the real you.
Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.
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