Chief Delivery Officer (£84,501)

Overview

Lead DVSA’s digital delivery function, shaping strategy, capability, and culture to deliver high‑quality, user‑focused services at national scale.

Responsibilities

• Lead DVSA’s Digital & Data delivery function, setting strategy, vision, and direction.
• Deliver large‑scale, user‑focused digital services used by millions annually.
• Lead and develop multidisciplinary teams across engineering, design, and analysis.
• Manage significant budgets and complex delivery portfolios.
• Drive transformation to agile, product‑centric and continuously improving ways of working.
• Ensure reliable, secure, and resilient live digital services with strong performance outcomes.
• Build strategic relationships across government, suppliers, and senior stakeholders.
• Champion innovation, modern technologies, and data‑driven decision‑making to improve service.

Qualifications

• Significant experience leading large digital teams, both directly and virtually, including oversight of suppliers.
• Excellent knowledge across a wide range of technologies, disciplines and platforms (software engineering, security, data interchange, data management, cloud computing).
• Experience creating digital strategies and solutions.
• Leading cross‑functional development teams with strong product outcomes.
• Solid experience in software development, business analysis, and service design.
• Practical experience operating services focused on agile development methods and continuous delivery.
• Experience growing digital talent and capability through insourcing, apprenticeships, and strategic use of outsourced resources.

Benefits

• Salary of £69,501 plus government pension contribution of 28.97% of your salary.
• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days) plus 8 bank holidays and an additional privilege day for the King’s birthday.
• Flexible working options to support a healthy work‑life balance.
• 24‑hour Employee Assistance Programme providing free confidential help and advice.
• Access to staff discount portal.
• Excellent career development opportunities, including professional qualifications such as CIPD, Prince2, and apprenticeships paid for by the department.
• Employer support for civil service defined benefit pension scheme.

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