CCaaS & AI Platform Architect for Customer Experience

ACCENTURE is looking for a professional to lead CCaaS and AI focused transformation programmes across London, Manchester, and Edinburgh. The role involves overseeing design and integration of customer experience platforms while enhancing customer interactions.

The ideal candidate will possess strong analytical skills and hands-on expertise with major CCaaS platforms. This position comes with generous benefits including 30 days leave, flexible work policies, and a pension plan.

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