We are Legends Global! Legends Global delivers world‑class solutions in sport, entertainment, and live events, combining international expertise with a 360‑degree, data‑driven approach across Partnerships, Hospitality, Merchandise, and Attractions.
We partner with leading clients to create memorable experiences worldwide. Committed to inclusion, diversity, and innovation, we foster a collaborative culture guided by our values — Align, Scale, Connect, Team, Win — where every team member can thrive and make an impact. Sound like a winning formula for you. Join us!
About The Venue
A true powerhouse of live entertainment, AO Arena is one of the enigmatic indoor arenas on the planet, welcoming more than 30 million fans since 1997. From era‑defining music moments to major sporting spectacles, the arena sits at the heart of Manchester’s global reputation for live events. Following a £50 million transformation, AO Arena continues to set the standard of live entertainment both in Manchester and on the world stage.
About The Role
As the main point of contact for premium clients, you’ll bring events to life through seamless delivery and exceptional service. Behind the scenes, you’ll keep everything accurate and on track, while contributing to revenue growth by managing opportunities, progressing contracts, and identifying ways to add value at every stage. In partnership with Sales, Operations, Hospitality, and VIP teams, you’ll help deliver exceptional event‑day experiences, build long‑term client relationships, and contribute to the continued growth of AO Arena’s premium business.
What’s in it for you?
- 25 days annual leave.
- Life Assurance policy.
- 5% Pension contribution.
- Healthshield support for dental, counselling, and physio costs.
- Employee Assistance Programme (EAP) for mental health.
- Eye care vouchers and contribution toward glasses.
- Cycle to Work Scheme.
- Employee Referral Scheme.
You’ll Be Responsible For
- End‑to‑end ownership of premium client relationships – acting as the main point of contact for AO Arena’s premium clients, managing enquiries, sharing event updates, and delivering a seamless, first‑class experience at every stage.
- Driving revenue growth – through proposals, contract management, upselling, and business development.
- Coordination and delivery of premium event experiences – overseeing suite bookings, ticketing, guest lists, catering requirements, and live event materials, while supporting on‑site delivery to ensure exceptional event‑day experiences.
- Collaboration across teams to drive seamless execution – partnering closely with Sales, Operations, Hospitality, Catering, and VIP teams to ensure commitments are delivered smoothly, feedback is captured, and any service issues are resolved quickly and effectively.
- Management of data, systems, and promotional support – maintaining accurate client records and sales pipelines, supporting promotional and marketing activity, and providing high‑quality administrative support that contributes to the continued growth of AO Arena’s premium business.
You Will Have
- Strong experience in client‑facing premium, hospitality, or events environments – with the confidence and professionalism to act as the main point of contact for premium clients and deliver a first‑class experience throughout.
- Strong organisational skills and commercial awareness – able to manage multiple enquiries, contracts, and deadlines, while supporting proposals, progressing opportunities, and contributing to revenue growth.
- A solid understanding of sales processes, systems, and pipeline management – confidently maintaining accurate client data, monitoring opportunity progression, and ensuring all activity is managed in line with sales procedures.
- A collaborative and hands‑on approach to delivery – working closely with Sales, Operations, Hospitality, Catering, and VIP teams to support site visits, live events, and the smooth delivery of premium experiences.
- A proactive and client‑focused mindset – building strong relationships, identifying upsell and business development opportunities, supporting promotional activity, and using feedback and insight to continuously enhance the client experience.
Inclusive Workplace
At Legends Global, we’re shaping a greener, faster, and more innovative future for the entertainment industry — and there’s never been a better time to join us. We’re an inclusive organisation built on trust, collaboration, and respect, where every voice matters. We value diversity, equal opportunity, and flexible working, and we’re committed to a fair and accessible recruitment process for all. If you require any adjustments, please let us know. Apply today to make an impact from day one — applications are reviewed on a rolling basis and may close early.
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