Overview
Join the team that keeps the UK moving. As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault‑finding, you’ll provide quick, confident solutions and reassurance when our members need it most.
You’ll start and end your day at home, tackling challenges head‑on and making a real impact on the roadside – combining your technical expertise with outstanding member service. We’ll provide a RAC van, fuel card, full uniform, essential tools, and diagnostic kit.
Qualifications
- Level 2 Light Vehicle Maintenance qualification (or equivalent)
- At least 2 years’ post‑qualification technical, electrical, and diagnostic experience
- Full UK driving licence
- Customer‑focused approach and strong problem‑solving skills
- Ability to stay calm under pressure and think on your feet
Responsibilities
- Perform mechanical repairs and diagnostics on roadside vehicles.
- Provide emergency breakdown support across the UK.
- Handle a variety of tasks such as battery replacement, tyre changes, and fault finding.
- Deliver outstanding member service and reassurance during roadside incidents.
- Work demand‑led shifts averaging 40 hours per week, with optional overtime.
- Use your own RAC van and tools to complete call‑outs efficiently.
Benefits
- Base pay £36,400 with realistic OTE up to £61,000.
- Performance bonuses and enhanced overtime rates.
- Share scheme and free RAC Ultimate breakdown cover.
- Car salary sacrifice scheme (electric vehicle options after 12 months).
- Generous holidays: 23 days plus bank holidays, rising to 25 with service.
- Pension and life cover: up to 6.5% matched pension contributions and life cover up to 4x salary (10x with flex benefits).
- 24/7 wellbeing support helpline.
- Exclusive discounts via Orange Savings portal.
Why RAC?
For more than 128 years, we’ve been keeping drivers moving and are trusted by over 15 million members. With a 4.5‑star Glassdoor rating, RAC offers support, ambition, and growth opportunities for every employee.
Equality, Diversity & Inclusion
We welcome people from every background, value every voice, and support your growth at every step of your career.
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