Room Attendant

The Role

As a Room Attendant, you will play a vital role in ensuring our guests enjoy a flawless and comfortable stay. You will be responsible for maintaining guest rooms and public areas to the highest luxury standards, reflecting our quality assurance standards.

Key Responsibilities

• Clean and service guest rooms, suites, and bathrooms to 5‑star standards.
• Ensure all rooms are immaculately presented, including bed‑making and replenishment of amenities.
• Report maintenance issues promptly and accurately.
• Handle guest belongings with care and integrity.
• Follow health, safety, and hygiene procedures at all times.
• Deliver discreet, courteous, and professional service when interacting with guests.
• Maintain linen rooms and housekeeping trolleys in an organised manner.

What We Offer

• 50% off from room and F&B outlets for friends and family.
• Continuous training and development for all staff at all levels.
• TFL monthly travel card for zones 1‑2, paid after successful completion of probation.
• Staff meals provided on shift.
• Discretionary service charge.
• Laundry service for all formal uniforms.
• Introduce a friend scheme.
• Employee Assistance Programme.
• Holiday entitlement for full‑time staff is 28 days per year, including public and bank holidays, increasing to 36 days after every two holiday years to a maximum of eight with long‑service anniversaries, pro‑rata for part‑time staff.

If you are passionate about cleanliness, presentation, and delivering exceptional guest experiences, we would love to hear from you. Please submit your CV and a brief cover letter.

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