Quality Assurance Manager

Company: manucomm Recruitment
Apply for the Quality Assurance Manager
Location: Somerset
Job Description:

About the Company

Successful Food Manufacturer

About the Role

We are recruiting a Quality Manager to join a successful global food manufacturing business based near Shepton Mallet, Somerset. Reporting into the Technical Manager, you will lead a team of four QA Officers and take responsibility for maintaining and continuously improving food quality and food safety standards across the site. This is a hands-on, factory-focused role requiring strong food quality expertise, excellent people management, and a passion for developing and coaching teams.

Responsibilities

  • Lead, manage, and develop a team of four QA Officers
  • Maintain and improve the site Food Safety and Quality Management Systems
  • Ensure compliance with BRCGS, HACCP, GMP, customer, and legal requirements
  • Oversee all quality activities from raw material intake through to finished product release
  • Drive investigations, root cause analysis, and corrective/preventive actions
  • Lead internal audits and support customer and third-party audits
  • Work closely with production teams to resolve quality issues and improve processes
  • Manage customer complaints and ensure timely, effective resolution
  • Monitor and report quality KPIs, identifying trends and improvement opportunities
  • Champion a strong food safety and quality culture across the factory

Qualifications

  • Proven experience in a Quality or Technical role within food manufacturing

Required Skills

  • Strong knowledge of food safety and quality systems (BRCGS, HACCP, GMP)
  • Excellent people management and people development skills
  • Confident working in a factory-based, fast-paced manufacturing environment
  • Strong problem-solving, communication, and organisational skills

Preferred Skills

  • None specified

Pay range and compensation package

Salary: £45,000 – £50,000 per annum plus excellent benefits

Equal Opportunity Statement

We are committed to diversity and inclusivity.

Posted: April 28th, 2026