Senior Credit Lead

Role Overview

Join OneAdvanced as a Senior Credit Lead in our Finance Operations team. This is a hands‑on, high‑impact role where you’ll manage your own portfolio, act as a senior escalation point, and support a team of Credit Controllers. The role is hybrid, with time in the office Monday–Wednesday and flexibility to work from home for the remainder of the week.

What You Will Do

• Own end‑to‑end collections across your customer portfolio, picking up the phone to engage customers, prioritising aged debt, and strategising to maximise cash collection.

Why It Might Be a Fit

This role requires proven experience in credit control/collections in a complex environment, strong problem‑solving skills, confidence to handle challenging conversations, a commercial mindset, and the ability to mentor and coach others.

Requirements

• Proven experience in credit control/collections in a complex environment
• Strong problem‑solving skills
• Confidence to pick up the phone and handle challenging conversations
• Highly organised with the ability to manage multiple priorities
• Commercial mindset
• Experience supporting or mentoring others
• Comfortable working with systems such as ERPs and tools like NetSuite and ServiceNow

Benefits

• 26 days’ holiday + bank holidays (and the option to buy more)
• 1 paid volunteering day every year
• Exceptional family leave
• Robust sick pay of up to 13 weeks full pay + 13 weeks half pay
• 24/7 Employee Assistance Programme
• Private medical insurance
• Performance‑based rewards
• Income protection: up to 75% salary for 5 years
• Hub learning platform
• Access to external training and apprenticeships
• MatchIt! Fundraise for a cause close to your heart and OneAdvanced will match part of the funding
• Pennies from Heaven donate the pennies from your pay check to help make a difference without lifting a finger
• ULEV car scheme with 1,000+ models
• Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover

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