Key Responsibilities
- Maintain the hotel to the highest level of presentation.
- Able to work as a team member and communicate effectively at all levels.
- Carry out all necessary tasks as instructed by the Maintenance Manager or Supervisor.
- Ensure daily health and safety checks are carried out in accordance with the company’s health and safety policy.
- Uphold the team SOP’s given to you.
- Participate willingly in organised training sessions within the hotel and own department.
- Meet deadlines and work under pressure.
- Ensure the highest levels of presentation of the Hotel are always kept.
Key Skills, Qualities & Experience
- Hands on approach to work, always being productive and looking to improve.
- Detail orientated and drives standards.
- Possess a positive attitude and a desire to learn.
- Ability to meet deadlines and work under pressure.
- Friendly, courteous and helpful with excellent communication skills.
- Motivated to go the extra mile for guests and colleagues.
- Use of own initiative with willingness to go above and beyond in supporting the wider Grantley Hall team.
Benefits
Grantley Hall offers a wide range of benefits and opportunities for all employees.
- Monthly service charge—typically £3,400 annually.
- 31 days holiday, increasing to 33 days with length of service.
- Access to earnings before payday (Stream).
- Holiday Buy/Sell Scheme.
- Free parking.
- Complimentary meals when on duty.
- Discounted modern and spacious live‑in accommodation.
- Company parties, winter award ceremonies, team events and incentives through the year.
- Celebrating training achievements, birthdays, babies, marriages, and so much more.
- Team appreciation and wellbeing activities: team member of the month awards, BBQs, ice cream van, team massages, competitions & prizes, seasonal gifts, flu jabs.
- Grantley Hall discounts: 50% off food and 20% off beverage, £100 B&B for employees (£150 B&B for friends and family), 20% off spa and gift shop products.
- Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector.
- Discounted hotel stays with Pride of Britain hotels.
- Complimentary bespoke uniform and annual shoe allowance.
- Free sight tests for those eligible.
- Onsite team gym with professional induction.
- Refer a Friend Scheme where you can earn up to £1,000.
- 24/7 Employee Assistance Support line and online portal supporting ‘mind, money, move, munch’.
- Grantley Academy to support your development.
- Annual paid volunteering days.
Nestled in the North Yorkshire countryside, Grantley Hall is a five‑star, 17th‑century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award‑winning spa and a cutting‑edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe.
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