IBA Account Handler
Your new companyAn established and progressive insurance brokerage based in London, offering a hybrid working pattern (typically 2-3 days in the office). The business is recognised for its inclusive culture, strong focus on employee growth, and lively office environment. With an emphasis on flexibility, wellbeing, and long-term development, this is a place where you’re encouraged to shape your role and build a career across a wider group.Your new roleAs an IBA Account Handler, you will oversee a portfolio of client accounts and manage all aspects of Insurance Broking Accounts (IBA) across multiple brands. Your responsibilities will include:
- Investigating and allocating cash
- Leading credit control activity and ensuring prompt debt collection
- Processing payments for claims and return premiums
- Producing accurate, timely MI reports
- Working with internal teams and external partners to resolve queries
- …
