Responsibilities
- Providing friendly, knowledgeable, and solution-focused service to all customers
- Building strong relationships with new and existing customers
- Promoting our products, services, and seasonal campaigns
- Making proactive calls and emails to encourage repeat trade
- Supporting stock management and product picking for deliveries
- Attending team meetings and sharing feedback to improve performance
- Continuously developing your product knowledge and customer service skills
Qualifications
- Previous experience in a retail or sales environment
- Knowledge of agricultural products and the rural community (desirable)
- Excellent communication and interpersonal skills
- A passion for helping customers and delivering great service
- A proactive, flexible, and team-focused approach
- Confidence using IT systems and handling multiple tasks
Benefits
- Scottish Widows contributory pension – company will match up to 5%
- Up to 25% colleague discount in store
- Free parking on site
- 33 days of annual leave, including bank holidays (pro-rated for part-time colleagues)
- Excellent training and development opportunities
- Plenty of career progression opportunities
- Life Assurance
- Employee Assistance Programme with Retail Trust
- Comprehensive colleague benefits
- Enhanced Family Leave Policies
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