Patient Administrator – Outpatients – Circle Health Group

Job Summary

The Park Hospital, Nottingham – Patient Administrator (15 Hours & Permanent). Salary: £24,947.00 FTE per year.

Overview

The Park Hospital in Nottingham is part of Circle Health Group, Britain’s leading provider of independent healthcare. This is a part‑time role for 15 hours a week with a flexible shift pattern, and we are looking for a Patient Administrator to join our Administration department and support the patient administrative process throughout the patient journey.

Responsibilities

• Contribute to the smooth running of the patient administrative process throughout the patient journey.
• Ensure Circle Health Group best practice process maps are followed, providing an efficient, professional and standard service to all patients, visitors, consultants and staff.
• Handle all patient queries efficiently and professionally.
• Manage all incoming and outgoing mail.
• Approve electronic bookings received via the relevant system and update any bookings received via email.
• Maintain knowledge of Health and Safety at Work Act and ensure appropriate measures for patients, relatives, visitors, hospital staff and contractors.
• Comply with all relevant mandatory training.

Qualifications

• Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence.
• Proficient in PC usage, including software and systems.
• Basic financial awareness.
• Previous administration experience in a private healthcare environment would be beneficial.

Salary & Benefits

• 25 days holiday per year + bank holidays, increasing to 30 days with service.
• Private Pension Scheme.
• Private Healthcare Scheme covering preexisting medical conditions.
• Friends & Family Hospital Discounts.
• Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay.
• Non‑contributory life insurance.
• Staff engagement hub with access to discounts and extensive rewards and voluntary benefits.
• Access to resources, tools and services to support wellbeing.
• Employee recognition programmes.
• Industry leading training and development opportunities.

To find out more about the Circle Health Group Philosophy: https://careers.circlehealthgroup.co.uk/why-circle/our-philosophy

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