Digital Apprentice

Digital Apprentice | NLW – £10.85 – £12.71 per hour (dependent on age)

Position Overview

We are seeking an enthusiastic Digital Apprentice to join the Applications Team within the Technology and Innovation Service. The role supports all business‑critical systems of the Council through maintenance, support, development and upgrades.

Responsibilities

• Investigate and resolve low‑level application issues.
• Create new user accounts and manage access controls for applications.
• Implement low‑level changes to applications and update related documentation under supervision.
• Collaborate with internal stakeholders, suppliers and partner agencies to deliver value‑adding solutions.
• Work within a hybrid environment, coordinating coverage between office and remote hours (9am‑5pm Mon‑Thu, 9am‑4:30pm Fri) on a 37‑hour flexi‑time week.

Qualifications

• Strong drive and ambition to develop digital skills.

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• Competent in Microsoft Office 365 and openness to adopting AI technologies.
• Good digital literacy and effective communication skills.
• Ability to work well as part of a team and collaborate across the organisation.

Working Arrangements

Flexible working is available. The workplace is hybrid, offering access to Westgate, outreach buildings and the option to work from home.

Benefits

• Competitive hourly rate.
• Competitive pension scheme.
• Opportunities for training and career development, including leadership pathways and flexible online learning.
• Support for health and wellbeing, employee discounts and flexible working arrangements.

Important Conditions

• Basic Criminal Record Check required.
• Applicants must provide reasonable evidence of any significant periods (6 months or more in the past 3 years) of living abroad.
• Applicants must hold the necessary legal documents for work (e.g., valid visa). The Council does not currently sponsor visas.
• CVs are not accepted for this role.

We are an award‑winning council committed to diversity and inclusion. All applicants, including those with past convictions, are welcome to apply. The Council undertakes an inclusive recruitment process and does not discriminate.

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